"Well actually taxi turn up 5 mins before which was good and as soon as I got out of door, guy moved taxi to me. He was friendly and when got to Leicester General, he went in to reception to make sure I was in the right place so I am happy to use you again and let my friends and family know too so thank you"
"Good Day, it seems there was some confusion in regards to my pick up location and the transfer had to be cancelled as I would have otherwise missed my flight. Appreciate if you can please reverse the charges on my credit card accordingly.
Sincerely, Martin Cramer"